Terms of service

Terms of Service

Last Updated: November 2026

Welcome to ThermaThrow. These Terms of Service ("Terms") govern your use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these Terms and our policies referenced herein, including our [Privacy Policy] and [Refund & Returns Policy].

Please read these Terms carefully before making a purchase.

1. General Information

  • Business Identity: ThermaThrow ("we", "us", or "our").

  • Contact Email: ThermaThrow@outlook.com

  • Governing Law: These Terms and any agreements formed through this website are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales (or Scotland/Northern Ireland if you reside there as a consumer).

2. Eligibility & Website Usage

  • By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.

  • You may not use our products or website for any illegal, unauthorized, or fraudulent purpose, nor may you violate any laws in your jurisdiction while using our service.

3. Product Details & Pricing

  • Product Descriptions: We make every effort to display the colors, features, and specifications of our products as accurately as possible. However, we cannot guarantee that your device screen display will perfectly reflect the actual product colors.

  • Pricing: All prices are displayed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been placed and accepted.

  • Errors: In the event of a pricing or typographical error on our website, we reserve the right to cancel or refuse any orders placed for items listed at an incorrect price, provided we notify you and refund any payment taken.

4. Ordering & Contract Formation

  • Order Placement: Placing an item in your cart does not reserve the item. Your order constitutes an offer to purchase a product.

  • Order Acceptance: A binding contract between you and ThermaThrow is formed only when we dispatch your order and send you a dispatch confirmation email.

  • Right to Refuse: We reserve the right to decline or cancel any order for reason, including stock unavailability, suspected fraud, or pricing errors. If your order is canceled after payment has been processed, a full refund will be issued immediately.

5. Payment

  • Payment must be made at the time of placing an order via our approved payment providers.

  • Orders will not be dispatched until full payment has been successfully authorized and received.

6. Shipping & Delivery

  • Delivery times and shipping rates are provided at checkout. Estimated delivery dates are estimates only and are not guaranteed.

  • Ownership and risk of loss or damage to the products pass to you upon physical delivery of the goods to the address provided.

7. Returns, Cancellations & Consumer Rights

  • Your rights to cancel orders, return items, and receive refunds are set out in full in our Refund & Returns Policy.

  • As a UK consumer, nothing in these Terms affects your statutory rights under the Consumer Contracts Regulations 2013 (e.g., 14-day right to cancel) or the Consumer Rights Act 2015 (e.g., goods must be of satisfactory quality, fit for purpose, and as described).

8. Limitation of Liability

  • We do not exclude or limit our liability to you in any way where it would be unlawful to do so under UK law (including liability for death or personal injury caused by our negligence or for fraud).

  • Subject to statutory rights:

    • We are not liable for business losses (e.g., loss of profits, revenue, contracts, or business opportunities), as our products are supplied for private and domestic use only.

    • We are not liable for any delay or failure to perform our obligations if caused by events outside our reasonable control (Force Majeure).

9. Intellectual Property

  • All content on this website—including text, graphics, logos, images, product photos, and design elements—is the property of ThermaThrow or its licensors and is protected by copyright and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our website content without express written permission from us.

10. Changes to Terms of Service

  • You can review the most current version of these Terms at any time on this page.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

11. Contact Information

Questions about these Terms of Service should be sent to us at:

  • Email: ThermaThrow@outlook.com